Shipping policy

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

We offer free shipping on the Wattbike Atom (Next Generation) to the following postcodes:

Postcodes
20	30	40	50	61
21	31	41	51	62
22	32	42	52	69
23	33	43	53	60
24	34	45	54
25	35	46	55
26	36		56
27	37		59
28	38
29	39

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at support.au@wattbike.com with your name and order number, and we will look into it for you.

Christmas Delivery Cut-Offs - Wattbike Terms & Conditions

To ensure your order reaches you before Christmas, please be aware of the following delivery cut-off dates:

Australia:

Western Australia: Monday, 9th December
Queensland: Friday, 13th December
New South Wales: Monday, 16th December
Victoria: Wednesday, 18th December

Please note, if your order is placed after the respective cut-off dates, it is unlikely to be delivered before Christmas. We will inform you of any updates as soon as possible.

Thank you for your understanding, and we wish you a wonderful festive season!